eva and maría RURAL HOUSE

Booking terms and conditions

The owner of https://evaymariacasarural.com makes available to users this document, with the aim of complying with the obligations established in Law 34/2002, on Information Society Services and Electronic Commerce (LSSI-CE), and also informing all website users about the conditions of use of the website.

The service provider is Eva Salinas Lanau, with registered address at Avda. Muro de Roda, 4 Bajo Dcha., 22336 TIERRANTONA (Huesca). For further information, you can contact us at the phone number (+34) 620578366, or through the email address casarural@evaymaria.com.

1. CANCELLATION POLICY

  • If the reservation is canceled more than 30 days before the check-in date, 100% of the reservation deposit amount will be refunded.
  • If the reservation is canceled less than 30 days before the check-in date, the reservation deposit will NOT be refunded.

2. ESTABLISHMENT CONDITIONS

  • Check-out time: until 10:00
  • Check-in time: from 16:00 onwards
  • No smoking allowed.
  • Overnight stays of additional guests beyond the number of guests listed in the reservation are prohibited.
  • Hosting parties in the house is not allowed.
  • Please respect coexistence and the rest of the neighbors, even if the house is separated from the rest of the village’s dwellings. Any activity that disrupts coexistence, such as loud music, high TV volume, noises, shouting, resulting in valid complaints from neighbors, will lead to immediate eviction from the accommodation. In such cases, no refunds will be provided. Remember to use hot water responsibly; the house operates on a boiler system.
  • Respect the environment: turn off heating, lights, etc., when you are not outside the apartment. The recommended temperature for responsible heating use is 20 – 21°C.
  • The guest is obliged to leave the property, at the end of the stay, in a reasonably clean state, without trash, with clean utensils, and in their designated places. Otherwise, an additional cleaning cost of €50 will be charged.
  • The generated garbage must be deposited in the solid waste and urban waste containers of the village.
  • Guests will be responsible for any damage or disrepair caused in the house, as well as in the external areas of the property.

Seasons
High: holidays, weekends, Easter, Christmas, July, and August.
Low: rest of the year.

Minimum Stay
Holiday weekends: conditional stay.
July and August: minimum stay of 7 nights.
Minimum stay: 2 nights, except for holidays, weekends, Easter, Christmas, July, and August.

3. RESERVATION TERMS AND PROCESS

During the process, the system requests the necessary information to formalize the reservation, such as the check-in and check-out dates, and the personal information of the person making the reservation. The requester is responsible for entering the data correctly and verifying the date and accommodation information.

Before sending the reservation request, you must enter your personal and contact information through a form. You must also choose the payment method for the reservation deposit.

Upon completing the reservation, the requester will receive an email with the reservation details.

To confirm the reservation, an advance payment of 40% of the total amount must be made. If the chosen payment method is by credit/debit card, the advance amount will be automatically charged. If the payment method is a bank transfer, the requester has 48 hours to make the advance payment.

4. PRICE

The price of the stay includes taxes.

5. PAYMENT METHODS

The payment systems on the website https://evaymariacasarural.com are 100% secure, thanks to the 256-bit SSL connection. Available payment methods:

Bank transfer

The customer has 2 days from the date of making the reservation to make the payment. Reservations will not be formalized until it is verified that the deposit amount has been received in the service provider’s bank account. If the payment of the requested amount is not made within the established deadlines, the reservation will be automatically canceled.

Credit card

https://evaymariacasarural.com does not know or store any card data in any database since the operation is carried out through the Stripe payment platform, in compliance with PCI-DSS regulations.

If the customer selects this payment method, the reservation deposit will be charged to the customer’s credit or debit card, and it will be fully guaranteed. The remaining amount of the reservation will be paid upon arrival.

6. PRIVACY POLICY

Eva Salinas Lanau is the Data Controller for the User’s personal data and informs you that this data will be processed in accordance with the provisions of Regulation (EU) 2016/679 of April 27, 2016 (GDPR). Therefore, the following processing information is provided:

Purpose: To maintain a business relationship and send communications about our products and services.

Data retention criteria: Data will be retained as long as there is a mutual interest in maintaining the purpose of the processing, and when it is no longer necessary for this purpose, it will be deleted with appropriate security measures to ensure data pseudonymization or total destruction.

Data disclosure: Data will not be disclosed to third parties, except for legal obligations.

User’s rights: Right to withdraw consent at any time.

Right of access, rectification, portability, and erasure of your data, as well as the right to restrict or object to its processing.

Right to file a complaint with the supervisory authority (agpd.es) if you believe that the processing does not comply with current regulations.

Contact information to exercise your rights:

Postal address: Eva Salinas Lanau, with registered address at Avda. Muro de Roda, 4 Bajo Dcha., 22336 TIERRANTONA (Huesca).

Email: casarural@evaymaria.com

7. APPLICABLE LAW AND JURISDICTION

These General Terms and Conditions of the reservation will be interpreted and governed in accordance with Spanish law. For any litigation, both the customer and eva and maría RURAL HOUSE, expressly waiving any other jurisdiction that may correspond to them, submit to the exclusive jurisdiction and competence of the Courts and Tribunals of Boltaña (Huesca).

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